Frequently Asked Questions

Find answers about shopping, delivery, designers, custom orders, and print services.

Shopping

What can I buy on RashPOD?

You can shop products such as T-shirts, hoodies, mugs, posters, postcards, hats, and other printed items created by independent designers.

Are RashPOD products ready-made?

Most products are made on demand after your order is confirmed.

Can I choose size and color?

Available sizes and colors depend on the product template and listing settings.

How long does delivery take?

Delivery time includes production time and courier delivery time. Exact estimates depend on destination and provider.

Can I choose a delivery time?

When available, delivery options are shown at checkout.

Do you offer free shipping?

Free shipping can be available when admin delivery settings enable it.

Can I return my order?

Defective or damaged items can be reviewed for return or replacement.

Can I exchange the size?

Because products are made on demand, exchanges depend on the issue and product condition.

How can I become a designer on RashPOD?

Apply through the designer application page and submit your profile and portfolio for review.

Do designers need to handle printing or delivery?

No. RashPOD handles production, packaging, and delivery after orders are placed.

Can my company order custom products?

Yes. Submit a custom order brief and our team will review production requirements.

How do I submit a custom request?

Use the Custom order page and include product type, quantity, deadline, and design files if available.